Conflict Resolution: Transform Your Conflict Cycle

Most couples struggle with conflict resolution. They may call it communication, anger issues, conflict avoidance, contempt, manipulation, narcissism, trauma response, triggers, etc., but we are often talking about conflict resolution.

“What is conflict? Conflict is a normal part of any healthy relationship. After all, two people can’t be expected to agree on everything, all the time. The key is not to fear or try to avoid conflict but to learn how to resolve it in a healthy way.

When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between two people. Whether you’re experiencing conflict at home, work, or school, learning these skills can help you resolve differences in a healthy way and build stronger, more rewarding relationships.” Excerpt from Conflict Resolution Skills.

Conflict resolution skills allow us to shift our conflict cycle to create an environment supportive of connection, safety, trust, and intimacy. Trust is the primary component of successful relationships and connections. Creating or rebuilding trust can take time, patience, and a willingness to step outside our comfort zone through conflict resolution.

How Emotion Regulation Can Transform Your Conflict Cycle

by Rachel Burgreen on The Gottman Institute

When I meet with a new couple, I always ask: How do you self-soothe during and outside of
conflict? While some report having strategies for self soothing, many do not, and very few of my
couples report using any strategies during conflict discussions. When emotion regulation skills
aren’t used during conflict, many couples experience dysregulation. When we are dysregulated
our emotional intensity has increased, and we are having have difficulty bringing emotions back
down to a moderate level. When this happens we generally cannot effectively hear our partner,
misinterpretations rise, and our ability to communicate effectively goes out the window!

How fights can go without emotion regulation:

Partner 1: I felt really hurt yesterday when you didn’t return my phone call.
Partner 2: I already told you that I forgot because work was so overwhelming that day.
P1: I know, but I was still left waiting to hear from you, feeling like you didn’t care!
P2: Seriously, you’re going to accuse me of not caring?
P1: Well it feels that way when you can’t even remember me enough to return my call!

And on it would go, escalating further and further! Most of us have had a fight very similar to this
one. One or both partners may have begun the conversation feeling dysregulated or became
dysregulated quickly after it began. Without emotion regulation neither partner can hear the
other. The four horsemen increase, and the fight becomes less effective leading to more hurt in
the relationship.

Now imagine that within this short back and forth, one or both partners recognized they were
feeling dysregulated.

How can we identify when we are dysregulated?

One tool we use in Gottman Method Couples Therapy is to wear heart rate monitors during
sessions. This allows us and our clients to know when their heart rate is indicating
dysregulation. For most people a heart rate of 100 or above signals dysregulation. If you are
very athletic or have a low resting heart rate it’s possible that you may be dysregulated at a
lower heart rate.

I highly recommend couples use heart rate monitors when they have conflict discussions at home as well, particularly if high conflict or dysregulation is a part of their conflict pattern. If the conflict discussion isn’t planned, pause and grab the monitors as soon as the conflict starts. Even that short break may help decrease elevated heart rates. Once you’ve been using the heart rate monitors for a while you’ll be more familiar with how your body feels when dysregulated even without the monitors.

You and your partner can also create a habit of pausing and doing a body scan at the beginning
of and during conflict discussions. During a body scan you’ll scan from your head to your toes to
notice how your body feels. Signals like a fast heart beat, muscle tension, clenched jaw, etc. are common when dysregulated. I would also recommend doing body scans when feeling relaxed to see the difference.

How can I get back on track?

Once you notice dysregulation there are several techniques you can use to

• Physiological self soothing using all five of your senses: Sight (soothing to look at such as pictures of loved ones,
  pets, landscapes, funny or cute videos), Sounds (music, chimes, nature sounds), Smell
  (essential oils, perfume, smells tied to soothing memories), Taste (your favorite food,
  chewing gum, chocolate, a mint), Touch (a stress ball, silly puddy, a stone, kinetic sand,
  a comforting object)
• The TIPP Skill (distress tolerance tool):
  1)Temperature: Use ice or ice cold water under your eyes, on your face or head, or
  try taking a cold shower. This activates the “dive reflex” which helps us to reset
  by decreasing heart rate. Icy hot or peppermint essential oil on the skin can also
  be effective. You can also use intense taste (try mint or cinnamon, edible
  peppermint essential oil, suck on a lemon, eat something spicy, etc.).
  2) Intense Exercise: hold a pose for 60 seconds or until you feel a muscle group
  burning, ex. wall sit, plank, etc.
  3) Paced Breathing: Take slow deep breaths, focus on your breath coming in and
  out.
  4) Progressive Muscle Relaxation: Tighten one muscle group at a time, starting with
  your forehead and going all the way down to your toes.
• Take a break of at least 20 minutes: According to Dr. Gottman, “the major sympathetic neurotransmitter norepinephrine doesn’t have an enzyme to degrade it so it has to be diffused through blood… this takes twenty minutes or more in the cardiovascular system.”

Creating new habits is hard! If dysregulation or high conflict is coming up in your relationship, a
Gottman Couples Therapist can help you to learn tools and create the habits to have more
successful conflict discussions. Emotional regulation has the power to transform your conflict cycle!

Rachel Burgreen, LCSW-S

Rachel received her Masters in Social Work from The University of Texas at Austin. Rachel is a licensed clinical social worker and supervisor with over a decade of experience working with clients in Texas. Her training has consisted of working with clients in Intensive Outpatient groups, as well as with couples, individuals, and groups in private practice.  Rachel is intensively trained in Radically Open DBT, is a certified Gottman Method Couples Therapist, has foundational training and supervision in DBT, and has received EMDR basic training. She is the owner and founder of Rachel Burgreen, LCSW-S & Co.

Rachel is passionate about helping individuals and couples learn how to improve communication, connection, and flexibility, and decrease all-or-nothing thinking, self-judgment, perfectionism, isolation, anxiety, and obsessive thoughts. Outside of work Rachel enjoys rock climbing, playing volleyball, and game nights with friends.

Through soothing and regulation, we have a shot at creating opportunities for connection, safety and trust. Deep down, we all want to feel connected and safe. We may choose a myriad of ways to destroy safety and trust as defense mechanisms, but we want safety and connection. This is why conflict resolution skills and practices are so important.

Other Posts you may enjoy:

Building Bridges or Building Walls

As Friendships Grow Closer – Jeff Brown

Acknowledging Pain Is Highest Form of Support

Anger A Secondary Emotion – What Are We Protecting?

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